Product
PulseDesk
An intelligent support platform combining AI chatbot, live chat, help desk, and knowledge base — so attendees get answers in their language, instantly.
AI-powered communication for every attendee.
Why teams choose PulseDesk
- Deflect repetitive questions before event day
- Keep human agents focused on high-value issues
- Deliver consistent answers across channels
- Support global audiences around the clock
Features
Everything in PulseDesk
Capability depth designed for real event operations.
AI chatbot
Live chat
Help desk
Knowledge base
Smart FAQ
Ticket support
Automated responses
Multi-language conversations
Architecture
Built for scale and integrations
- AI retrieval over event knowledge
- Human handoff & ticket routing
- Omnichannel conversation inbox
- Analytics on resolution quality
Use Cases
Where it shines
- Large conferences with 10k+ attendees
- Hybrid events with async support needs
- Multi-timezone enterprise programs
Product preview
PulseDesk interface showcase
A premium, operator-friendly surface for managing complex event workflows with clarity and speed.
FAQ
Questions, answered
Everything you need to know before we start building together.
Ready to explore PulseDesk?
Book a demo to see how this product fits your event stack — alone or as part of the Eventum ecosystem.